Refund Policy Overview
Thank you for choosing Dvagabond.com. As our products are digital in nature and delivered instantly, all sales are considered final. This Refund Policy outlines the conditions under which refunds, exchanges, or cancellations are processed.
Exception: Product Issue Refunds
If you experience a technical issue with a product, we encourage you to contact our support team at contact@dvagabond.com or through our Contact Us page. We are committed to resolving any issues and ensuring that the product functions as expected.
In cases where we are unable to resolve the issue, we will issue a refund. However, if the product is confirmed to be functioning correctly, we will provide video evidence of its performance, and no refund will be issued.
Please note the following:
- Certain features of themes or plugins may require connection to an official, purchased account (such as server-side features or premium integrations). These features are not supported by Dvagabond and may not work with the GPL version.
- Refunds will not be issued for features that require an official account to function, as all other features included in the product will continue to work as intended.
- We are only responsible for the functionality of the product as provided in its GPL version, and not for additional services or integrations that require a separate license.
No Refunds on Digital Purchases
All products sold on Dvagabond.com are digital goods, which are provided immediately upon successful payment. Consequently, we generally do not offer refunds for any purchases, except under specific conditions. Please note that refunds will not be provided for the following reasons:
- Accidental purchases
- Change of mind
- Incompatibility with your platform or software
- Lack of use or dissatisfaction with the product after purchase
Product Descriptions and Evaluation
We strive to provide thorough and accurate descriptions for each product, detailing features, compatibility, and technical requirements. We encourage you to review all product information carefully before making a purchase. Where available, free trials or sample downloads may be provided to help you evaluate the product in advance.
Exchanges
Due to the nature of digital products, exchanges are not available. Please ensure that you select the correct product and review its description before completing your purchase.
Chargebacks and Disputes
Initiating a chargeback or dispute through your payment provider or credit card issuer is not an acceptable method for obtaining a refund. If you encounter any problems with your purchase, please contact our support team first. We are committed to resolving any issues efficiently.
DMCA Notice
If you believe that any content on this site infringes upon your copyright, please Telegram us or send a DMCA takedown request to contact@dvagabond.com with all relevant details.
All projects published on the Dvagabond website are developed by third-party developers and redistributed by Dvagabond under the terms of the General Public License (GPL). Dvagabond is not associated with the developers of any project on this site.
By downloading and using any of the themes or plugins from this website, you agree to the GPL license terms.
Policy Updates
Dvagabond.com reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on this page, and it is your responsibility to review the policy periodically. Continued use of our website or services after any updates signifies your acceptance of the revised policy.
Governing Law
These Terms and Conditions are governed by the laws of Lucknow and all over India. Any disputes shall be resolved exclusively in the courts of Lucknow, India.
Contact Information
For questions or concerns about this Refund Policy, please contact us at:
Email: contact@dvagabond.com
Website: www.dvagabond.com
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